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Welcome to the PawthosX Feedback, Help, Roadmap, and Ticketing Center

Share ideas, request improvements, and vote on what would make PawthosX One more useful for your team. For support issues, please use the ticket portal instead.

Please Note:

PawthosX releases improvements regularly. New features, pages, integrations, and optional tools may be introduced through the changelog and product announcements. For major redesigns, workflow-impacting changes, or changes that alter daily clinic work, PawthosX will provide advance notice, documentation, and a transition window whenever possible

Awaiting Partner Agreement

Gusto HR and payroll integration

Connect PawthosX One with Gusto through embedded workflows and Zapier-ready automation, helping independent clinics manage employee onboarding, payroll, and HR tasks without duplicating information across disconnected systems. PawthosX will connect and coordinate the workflow, not attempt to rebuild payroll software.

Brendan Baker2 months ago
Estimated in <60 days

Integration Readiness: VetVerifi record exchange

Connect with VetVerifi to simplify requesting, receiving, and exchanging verified veterinary records without repeatedly downloading, chasing, and re-uploading documents.

Brendan Baker2 months ago
In Progress

ParaSight Lab Equipment Integration

PawthosX is working on an integration with ParaSight lab equipment to help clinics bring diagnostic results directly into the patient record. ParaSight provides in-clinic diagnostic capabilities across areas such as fecals, hematology, chemistry, immunoassay, and urine analysis, and existing integration patterns support automatic upload of diagnostic results into veterinary software. With this integration, PawthosX aims to reduce manual result entry, improve diagnostic recordkeeping, and keep lab data connected to the visit where it belongs. Planned functionality includes: Receiving ParaSight diagnostic results inside PawthosX Attaching results to the correct patient record Connecting results to the related visit when available Supporting in-clinic diagnostic workflows Reducing duplicate manual entry Making results easier to review from the EMR Preserving diagnostic history for future care Ordering labs from PawthosX One This will help clinics: Save time during lab result documentation Reduce transcription errors Keep diagnostic results connected to the medical record Improve visibility for doctors and technicians Support faster point-of-care decision-making The goal is to make ParaSight results flow into PawthosX naturally, so diagnostic information becomes part of the clinical workflow instead of another separate system the team has to chase.

Brendan Baker3 months ago
Estimated in <60 days

Mango Voice Integration

Bring in analytics, voice, and text functions from Mango Voice.

Brendan Baker3 months ago
Estimated in <60 days

WhatsApp

WhatsApp support

Brendan Baker3 months ago
Dec 31